Paypal Siding With Seller

I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item.

Paypal siding with seller.

Paypal chargebacks can cost ecommerce sellers time and money. I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund. Paypal can t prosecute for counterfeit items. Shopping online shouldn t cost you peace of mind.

Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud. Paypal keeps siding with seller kruhl i doubt they sided with the seller somehow or other your dispute got closed but if it had remained open and escalated to a claim then you would nearly always win. Buy from millions of online stores without sharing your financial information. When it comes to transaction disputes paypal is known for siding with the customer.

Seller protection doesn t cover buyer claims for items received that are significantly not as described snad. Paypal is just a payment processor pass through. If the seller clearly is not in the wrong yes pp will side with the seller. Seller protection for merchants.

What paypal seller protection doesn t cover. Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described. The buyer claimed that the item was damaged and materially different from what was pictured. The process can also tie up funds and impact cash flow.

But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company. Say the buyer ordered a pink scarf but received a green one instead. In other words what the buyer received doesn t match what they ordered. We ve got your back set up paypal merchant account.

If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal. So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies. I m a long time ebay seller with 100 feedback. It seems to be rare these days but it does happen.